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Kaner, Sam.

Facilitator's guide to participatory decision-making / Sam Kaner with Lenny Lind ... [et al.] ; foreword by Michael Doyle. - 2nd ed. - San Francisco : John Wiley & Sons/Jossey-Bass, c2007. - xx, 341 p. : ill. ; 28 cm. - Jossey-Bass business & management series . - Jossey-Bass business & management series. .

Includes bibliographical references (p. 315-318) and index.

Pt. 1. Grounding principles. The dynamics of group decision-making -- Participatory values -- Introduction to the role of facilitator. Pt. 2. Facilitator fundamentals. Facilitative listening skills -- ChartWriting technique -- Facilitating open discussion -- Alternatives to open discussion -- Brainstorming -- Tools for managing long lists -- Dealing with difficult dynamics -- Effective agendas : desired outcomes ; process design. Pt. 3. Building sustainable agreements. Principles for building sustainable agreements -- Gathering diverse points of view -- Building a shared framework of understanding -- Developing inclusive solutions. Pt. 4. Reaching closure. Importance of clear decision rules -- Striving for unanimity -- Reaching closure step by step -- Facilitating sustainable agreements.

ISBN: 9780787982669 (cloth) 0787982660 (cloth)

LCCN: HD30.23.K2753 2007

Nat. Bib. No.: GBA672199 bnb

Nat. Bib. Agency Control No.: 013537107 Uk

Subjects--Topical Terms:
Group decision making--Handbooks, manuals, etc.
Consensus (Social sciences)--Handbooks, manuals, etc.
Management--Employee participation--Handbooks, manuals, etc.
Consensus (Social sciences)
Group decision making.
Management--Employee participation.

Index Terms--Genre/Form:
Handbooks, manuals, etc.

LC Class. No.: HD30.23 / .K2753 2007

Dewey Class. No.: 658.4/036