Interpersonal conflict /

Wilmot, William W.

Interpersonal conflict / William W. Wilmot, Joyce L. Hocker. - 6th ed. - Boston, MA : McGraw-Hill, 2001. - xvi, 344 p. : ill. ; 24 cm.

Includes bibliographical references (p. 321-339) and index.

Part One: Conflict Components -- Perspectives on conflict -- The nature of conflict -- Interests and goals -- Power: the structure of conflict -- Styles and tactics -- Part Two: Conflict Intervention -- Assessing conflicts -- Negotiating for mutual gains -- Moderating your conflicts -- Third-party intervention -- Transcending transgression: forgiveness and reconciliation -- Appendix.

007231253X (alk. paper) 9780072312539 (alk. paper)

HM1121.H62 2001

GBA0-72806


Interpersonal conflict.
Conflict (Psychology)
Conflict (Psychology)
Interpersonal Relations.
Interpersoonlijke interactie.
Sociale conflicten.
Conflict (Psychology)
Interpersonal conflict.

HM1121 / .H62 2001

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