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Grenny, Joseph

Crucial conversations: Participant Toolkit - [Place of publication not identified] : VitalSmarts, 2004. - 224 pages : illustrations ; 23 cm + 10 style under stress cards + score card - Crucial conversations .

Cover title.

Includes bibliographical references.

1. Get unstuck -- 2. Start with heart -- 3. Learn to look -- 4. Make it safe I -- 5. Make it safe II -- 6. Master my stories I -- 7. Master my stories II -- 8. State my path -- 9. Explore others' path -- 10. Move to action.

Crucial Conversations training teaches individuals and teams from different backgrounds, departments, and specialties how to willingly and effectively surface and discuss ideas in a way that leads to virtually everyone buying into the decisions, creating broad alignment, maximizing synergy, and ensuring commitment to the best ideas. When taught, these skills inevitably result in rapid, sustainable, and wide reaching positive changes in the results that you care about the most.

Subjects--Personal Names:
Patternson, Kerry
McMillan, Ron
Switzler, Al

Subjects--Topical Terms:
Interpersonal relations.
Interpersonal communication.
Interpersonal communication.
Interpersonal relations.

LC Class. No.: BF637 / C456 2004