MARC details
000 -LEADER |
fixed length control field |
02909cam a2200361 a 4500 |
001 - CONTROL NUMBER |
control field |
ocn430842585 |
003 - CONTROL NUMBER IDENTIFIER |
control field |
OCoLC |
005 - DATE AND TIME OF LATEST TRANSACTION |
control field |
20140505131252.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
fixed length control field |
091120s2010 cau 000 0 eng |
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER |
LC control number |
HF5415.525 L46 2010 |
016 7# - NATIONAL BIBLIOGRAPHIC AGENCY CONTROL NUMBER |
Record control number |
015547163 |
Source |
Uk |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
0787976393 (cloth) |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
9780787976392 (cloth) |
040 ## - CATALOGING SOURCE |
Original cataloging agency |
DLC |
Language of cataloging |
eng |
Transcribing agency |
DLC |
Modifying agency |
YDX |
-- |
CDX |
-- |
YDXCP |
-- |
BWX |
-- |
VP@ |
-- |
QQ3 |
-- |
LMR |
-- |
UKMGB |
-- |
IXA |
-- |
BDX |
-- |
OCLCF |
050 00 - LIBRARY OF CONGRESS CALL NUMBER |
Classification number |
HF5415.525 |
Item number |
.L46 2010 |
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER |
Classification number |
658.8/12 |
Edition number |
22 |
100 1# - MAIN ENTRY--PERSONAL NAME |
Personal name |
Lencioni, Patrick, |
Dates associated with a name |
1965- |
245 10 - TITLE STATEMENT |
Title |
Getting naked : |
Remainder of title |
a business fable about shedding the three fears that sabotage client loyalty / |
Statement of responsibility, etc |
Patrick Lencioni. |
250 ## - EDITION STATEMENT |
Edition statement |
1st ed. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
Place of publication, distribution, etc |
San Francisco, CA : |
Name of publisher, distributor, etc |
Jossey-Bass, |
Date of publication, distribution, etc |
c2010. |
300 ## - PHYSICAL DESCRIPTION |
Extent |
ix, 220 p. ; |
Dimensions |
22 cm. |
520 ## - SUMMARY, ETC. |
Summary, etc |
Lencioni illustrates the principles of inspiring client loyalty through a business fable. He explains the theory of vulnerability in depth and presents concrete steps for putting it to work in any organization. The story follows a small consulting firm, Lighthouse Partners, which often beats out big-name competitors for top clients. One such competitor buys out Lighthouse and learns important lessons about what it means to provide value to its clients. Offers a key resource for gaining competitive advantage in tough times: Shows why the quality of vulnerability is so important in business; Includes ideas for inspiring customer and client loyalty... |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Customer loyalty. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Customer relations. |
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Customer loyalty. |
Source of heading or term |
fast |
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Customer relations. |
Source of heading or term |
fast |
856 4# - ELECTRONIC LOCATION AND ACCESS |
Instruction |
Input this URL in a browser to get HTML More Info data. |
Electronic format type |
HTML |
Uniform Resource Identifier |
<a href="http://firstsearch.oclc.org/WebZ/DECRead?standardNoType=1&standardNo=0787976393&sessionid=0&srcdbname=worldcat&key=7e5cbbc276dc2046cfafe535cb9bed5daa0ca23fa07a0a4d79d914be7f94b820&ectype=MOREINFO">http://firstsearch.oclc.org/WebZ/DECRead?standardNoType=1&standardNo=0787976393&sessionid=0&srcdbname=worldcat&key=7e5cbbc276dc2046cfafe535cb9bed5daa0ca23fa07a0a4d79d914be7f94b820&ectype=MOREINFO</a> |
Materials specified |
More Info |
942 ## - ADDED ENTRY ELEMENTS (KOHA) |
Source of classification or shelving scheme |
Library of Congress Classification |
Koha item type |
Books |
945 ## - LOCAL PROCESSING INFORMATION (OCLC) |
f |
bks |
947 ## - LOCAL PROCESSING INFORMATION (OCLC) |
n |
20091120 |
p |
20130915 |
m |
327 |
g |
2009-46010 |
s |
Y |
948 ## - LOCAL PROCESSING INFORMATION (OCLC); SERIES PART DESIGNATOR (RLIN) |
Series part designator, SPT (RLIN) |
US |
b (OCLC) |
IL |
c (OCLC) |
JBL |
d (OCLC) |
ARLINGTON HEIGHTS MEM LIBR |
c (OCLC) |
JVX |
d (OCLC) |
BATAVIA PUB LIBR DIST |
c (OCLC) |
CGP |
d (OCLC) |
CHICAGO PUB LIBR |
c (OCLC) |
GK7 |
d (OCLC) |
CRYSTAL LAKE PUB LIBR |
c (OCLC) |
JNE |
d (OCLC) |
DECATUR PUB LIBR |
c (OCLC) |
IEJ |
d (OCLC) |
DEERE & CO |
c (OCLC) |
GK8 |
d (OCLC) |
DES PLAINES PUB LIBR |
c (OCLC) |
IL2 |
d (OCLC) |
ELK GROVE VILLAGE PUB LIBR |
c (OCLC) |
IF4 |
d (OCLC) |
FREEPORT MEM HOSP |
c (OCLC) |
GL4 |
d (OCLC) |
FREMONT PUB LIBR DIST |
c (OCLC) |
IF9 |
d (OCLC) |
GAIL BORDEN PUB LIBR DIST |
c (OCLC) |
JCW |
d (OCLC) |
GLEN ELLYN PUB LIBR |
c (OCLC) |
IHV |
d (OCLC) |
HIGHLAND PARK PUB LIBR |
c (OCLC) |
IC9 |
d (OCLC) |
JOHN A LOGAN COL |
c (OCLC) |
JAI |
d (OCLC) |
LAKE FOREST LIBR |
c (OCLC) |
JAN |
d (OCLC) |
LINCOLN CHRISTIAN UNIV |
c (OCLC) |
GO3 |
d (OCLC) |
MOUNT PROSPECT PUB LIBR |
c (OCLC) |
jfn |
d (OCLC) |
NAPERVILLE PUB LIBR |
c (OCLC) |
ICZ |
d (OCLC) |
NORTH PARK UNIV |
c (OCLC) |
INO |
d (OCLC) |
NORTHBROOK PUB LIBR |
c (OCLC) |
JBZ |
d (OCLC) |
PALATINE PUB LIBR DIST |
c (OCLC) |
JVQ |
d (OCLC) |
ROBERT MORRIS UNIV |
c (OCLC) |
JBO |
d (OCLC) |
ROCKFORD PUB LIBR |
c (OCLC) |
IAR |
d (OCLC) |
ROOSEVELT UNIV |
c (OCLC) |
PX0 |
d (OCLC) |
SAINT CHARLES PUB LIBR DIST |
c (OCLC) |
GO9 |
d (OCLC) |
SCHAUMBURG TOWNSHIP DIST LIBR |
c (OCLC) |
IHG |
d (OCLC) |
SKOKIE PUB LIBR |
c (OCLC) |
IHT |
d (OCLC) |
TRINITY INT UNIV |
c (OCLC) |
UIU |
d (OCLC) |
UNIV OF ILLINOIS |
c (OCLC) |
BLV |
d (OCLC) |
US AIR FORCE, SCOTT AFB, LIBR FL 4407 |
c (OCLC) |
IHZ |
d (OCLC) |
WARREN NEWPORT PUB LIBR DIST |
c (OCLC) |
GP5 |
d (OCLC) |
WILMETTE PUB LIBR DIST |
949 ## - LOCAL PROCESSING INFORMATION (OCLC) |
i |
b |
x |
b |
h |
|