MARC details
| 000 -LEADER |
|---|
| fixed length control field |
06861cam a2200817Ka 4500 |
| 001 - CONTROL NUMBER |
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| control field |
ocn727803531 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
OCoLC |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20160727114809.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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| fixed length control field |
110531s2011 nyu o 000 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
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| International Standard Book Number |
9780071768610 |
| Qualifying information |
(electronic bk.) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
0071768610 |
| Qualifying information |
(electronic bk.) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| Cancelled/invalid ISBN |
9780071768214 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| Cancelled/invalid ISBN |
0071768211 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| Cancelled/invalid ISBN |
1283113201 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| Cancelled/invalid ISBN |
9781283113205 |
| 037 ## - SOURCE OF ACQUISITION |
|---|
| Stock number |
11D6CCAF-EE0C-43D5-917D-0295B665FB4B |
| Source of stock number/acquisition |
OverDrive, Inc. |
| Note |
http://www.overdrive.com |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
N$T |
| Language of cataloging |
eng |
| Description conventions |
pn |
| Transcribing agency |
N$T |
| Modifying agency |
YDXCP |
| -- |
IDEBK |
| -- |
E7B |
| -- |
OCLCQ |
| -- |
TEFOD |
| -- |
OCLCF |
| -- |
TEFOD |
| -- |
OCLCQ |
| 050 #4 - LIBRARY OF CONGRESS CALL NUMBER |
|---|
| Classification number |
HF5549.5.T7 |
| Item number |
G37 2011eb |
| 072 #7 - SUBJECT CATEGORY CODE |
|---|
| Subject category code |
BUS |
| Subject category code subdivision |
066000 |
| Source |
bisacsh |
| 072 #7 - SUBJECT CATEGORY CODE |
|---|
| Subject category code |
BUS |
| Subject category code subdivision |
106000 |
| Source |
bisacsh |
| 072 #7 - SUBJECT CATEGORY CODE |
|---|
| Subject category code |
JNRV |
| Source |
bicssc |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
658.3/124 |
| Edition number |
22 |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Gee, Val. |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
Business improv |
| Medium |
[electronic resource] : |
| Remainder of title |
experiential learning exercises to train employees to handle every situation with success / |
| Statement of responsibility, etc |
by Val Gee and Sarah Gee. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Place of publication, distribution, etc |
New York : |
| Name of publisher, distributor, etc |
McGraw-Hill, |
| Date of publication, distribution, etc |
�2011. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
1 online resource. |
| 505 0# - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
Cover13; -- Contents -- Acknowledgments -- Introduction -- Activity 1. 8220;Yes, and8221; -- Activity 2. Listen to Understand, Not to Respond -- Activity 3. Suspend Judgments -- Activity 4. Be in the Moment -- Activity 5. Loosen Up -- Activity 6. Thank You -- Activity 7. Gratitude -- Activity 8. Buzzwords, Acronyms, and Jargon -- Activity 9. The Interrupter -- Activity 10. Offering Support -- Activity 11. Acceptance -- Activity 12. You Should, You Could, You Would -- Activity 13. Me, Me, Me Syndrome -- Activity 14. To the Point -- Activity 15. Word Choice -- Activity 16. Paraphrase -- Activity 17. Empathy -- Activity 18. Observe -- Activity 19. Building Rapport -- Activity 20. Listen Up 8230; Listen! -- Activity 21. Nonverbal Communication -- Activity 22. Listen to Learn -- Activity 23. Trust -- Activity 24. Let Go -- Activity 25. Team Confidence -- Activity 26. Advance Jointly -- Activity 27. Support -- Activity 28. Problem Solving -- Activity 29. Collaboration -- Activity 30. Adapting to Ambiguous Information -- Activity 31. Managing Change -- Activity 32. Flexibility -- Activity 33. 100 Percent Commitment -- Activity 34. Concentration -- Activity 35. The Right Attitude -- Activity 36. Conflict Resolution -- Activity 37. Feedback -- Activity 38. Be Specific -- Activity 39. Leadership -- Activity 40. Motivation -- Activity 41. Delegation -- Activity 42. Create Your Environment -- Activity 43. Out of the Box -- Activity 44. Maintain Focus -- Activity 45. You Are Creative -- Activity 46. Generate New Ideas -- Activity 47. Critical Thinking -- Activity 48. Creative Inspiration -- Activity 49. Share Your Story -- Activity 50. Present without Scripting -- Activity 51. The Power of Questions -- Activity 52. Negotiation Skills -- Activity 53. Persuade -- Activity 54. Customer Service -- Activity 55. Think on Your Feet -- Activity 56. Drop Inhibitions -- Activity 57. Self-Awareness: Identify Emotions -- Activity 58. Identify Triggers -- Activity 59. Identify Reactions -- Activity 60. Emotional Self-Control -- Activity 61. Adaptability -- Activity 62. Achievement -- Activity 63. Positive Outlook -- Activity 64. Empathy and Organizational Awareness -- Activity 65. Influence -- Activity 66. Coaching and Conflict Management -- Activity 67. Inspirational Leadership and Teamwork -- Activity 68. Effective Meetings -- Activity 69. Prioritizing -- Activity 70. The Power of No -- Activity 71. Diversity -- Activity 72. Ethics -- Activity 73. The Interviewing Process -- Activity 74. Harassment -- Activity 75. Maintain the Improv Culture -- Index -- A -- B -- C -- D -- E -- F -- G -- H -- I -- J -- K -- L -- M -- N -- O -- P -- Q -- R -- S -- T -- U -- V -- W -- Y. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Employees |
| General subdivision |
Training of. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Business communication. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Creative ability in business. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Problem solving. |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
BUSINESS & ECONOMICS |
| General subdivision |
Training. |
| Source of heading or term |
bisacsh |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
BUSINESS & ECONOMICS |
| General subdivision |
Mentoring & Coaching. |
| Source of heading or term |
bisacsh |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Business communication. |
| Source of heading or term |
fast |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Creative ability in business. |
| Source of heading or term |
fast |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Employees |
| General subdivision |
Training of. |
| Source of heading or term |
fast |
| 650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Problem solving. |
| Source of heading or term |
fast |
| 655 #4 - INDEX TERM--GENRE/FORM |
|---|
| Genre/form data or focus term |
Electronic books. |
| 9 (RLIN) |
123 |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Gee, Sarah. |
| 776 08 - ADDITIONAL PHYSICAL FORM ENTRY |
|---|
| Display text |
Print version: |
| Main entry heading |
Gee, Val. |
| Title |
Business improv. |
| Place, publisher, and date of publication |
New York : McGraw-Hill, �2011 |
| International Standard Book Number |
9780071768214 |
| Record control number |
(DLC) 2011008761 |
| -- |
(OCoLC)692290350 |
| 856 40 - ELECTRONIC LOCATION AND ACCESS |
|---|
| Materials specified |
ebrary |
| Uniform Resource Identifier |
<a href="http://site.ebrary.com/id/10471814">http://site.ebrary.com/id/10471814</a> |
| 856 40 - ELECTRONIC LOCATION AND ACCESS |
|---|
| Materials specified |
EBSCOhost |
| Uniform Resource Identifier |
<a href="http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=367317">http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=367317</a> |
| 856 40 - ELECTRONIC LOCATION AND ACCESS |
|---|
| Materials specified |
MyiLibrary |
| Uniform Resource Identifier |
<a href="http://www.myilibrary.com?id=311320">http://www.myilibrary.com?id=311320</a> |
| 856 40 - ELECTRONIC LOCATION AND ACCESS |
|---|
| Materials specified |
OverDrive |
| Uniform Resource Identifier |
<a href="https://www.overdrive.com/search?q=11D6CCAF-EE0C-43D5-917D-0295B665FB4B">https://www.overdrive.com/search?q=11D6CCAF-EE0C-43D5-917D-0295B665FB4B</a> |
| 856 41 - ELECTRONIC LOCATION AND ACCESS |
|---|
| Materials specified |
MyiLibrary, Table of contents |
| Uniform Resource Identifier |
<a href="http://www.myilibrary.com?id=311320&ref=toc">http://www.myilibrary.com?id=311320&ref=toc</a> |
| 856 4# - ELECTRONIC LOCATION AND ACCESS |
|---|
| Materials specified |
Excerpt |
| Uniform Resource Identifier |
<a href="http://excerpts.cdn.overdrive.com/FormatType-410/0018-1/11D/6CC/AF/BusinessImprov9780071768610.epub">http://excerpts.cdn.overdrive.com/FormatType-410/0018-1/11D/6CC/AF/BusinessImprov9780071768610.epub</a> |
| 856 4# - ELECTRONIC LOCATION AND ACCESS |
|---|
| Materials specified |
Excerpt |
| Uniform Resource Identifier |
<a href="https://samples.overdrive.com/?crid=11D6CCAF-EE0C-43D5-917D-0295B665FB4B&.epub-sample.overdrive.com">https://samples.overdrive.com/?crid=11D6CCAF-EE0C-43D5-917D-0295B665FB4B&.epub-sample.overdrive.com</a> |
| 856 4# - ELECTRONIC LOCATION AND ACCESS |
|---|
| Materials specified |
Image |
| Uniform Resource Identifier |
<a href="http://images.contentreserve.com/ImageType-100/0018-1/{11D6CCAF-EE0C-43D5-917D-0295B665FB4B}Img100.jpg">http://images.contentreserve.com/ImageType-100/0018-1/{11D6CCAF-EE0C-43D5-917D-0295B665FB4B}Img100.jpg</a> |
| 856 4# - ELECTRONIC LOCATION AND ACCESS |
|---|
| Instruction |
Input this URL in a browser to get HTML table of contents data. |
| Electronic format type |
HTML |
| Uniform Resource Identifier |
<a href="http://firstsearch.oclc.org/WebZ/DECRead?standardNoType=1&standardNo=9780071768610&sessionid=0&srcdbname=worldcat&key=9ec111bbaf0af54b4e39de7b87229577cb58563c1aa9c4e07eaac38d759c4e88&ectype=TOC">http://firstsearch.oclc.org/WebZ/DECRead?standardNoType=1&standardNo=9780071768610&sessionid=0&srcdbname=worldcat&key=9ec111bbaf0af54b4e39de7b87229577cb58563c1aa9c4e07eaac38d759c4e88&ectype=TOC</a> |
| Materials specified |
table of contents |
| 856 4# - ELECTRONIC LOCATION AND ACCESS |
|---|
| Instruction |
Input this URL in a browser to get HTML Excerpt data. |
| Electronic format type |
HTML |
| Uniform Resource Identifier |
<a href="http://firstsearch.oclc.org/WebZ/DECRead?standardNoType=1&standardNo=9780071768610&sessionid=0&srcdbname=worldcat&key=9ec111bbaf0af54b4e39de7b87229577cb58563c1aa9c4e07eaac38d759c4e88&ectype=EXCERPT">http://firstsearch.oclc.org/WebZ/DECRead?standardNoType=1&standardNo=9780071768610&sessionid=0&srcdbname=worldcat&key=9ec111bbaf0af54b4e39de7b87229577cb58563c1aa9c4e07eaac38d759c4e88&ectype=EXCERPT</a> |
| Materials specified |
Excerpt |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
Library of Congress Classification |
| Koha item type |
Books |
| 945 ## - LOCAL PROCESSING INFORMATION (OCLC) |
|---|
| f |
url |
| d |
com |
| 945 ## - LOCAL PROCESSING INFORMATION (OCLC) |
|---|
| p |
dct |
| q |
Document |
| 945 ## - LOCAL PROCESSING INFORMATION (OCLC) |
|---|
| p |
url |
| q |
Internet resource |
| 945 ## - LOCAL PROCESSING INFORMATION (OCLC) |
|---|
| m |
cai |
| n |
Cataloged as internet resource |
| 945 ## - LOCAL PROCESSING INFORMATION (OCLC) |
|---|
| m |
ebk |
| n |
eBook |
| 947 ## - LOCAL PROCESSING INFORMATION (OCLC) |
|---|
| n |
20110531 |
| p |
20151103 |
| m |
19 |
| j |
Internet Resource |
| s |
N |
| 948 ## - LOCAL PROCESSING INFORMATION (OCLC); SERIES PART DESIGNATOR (RLIN) |
|---|
| Series part designator, SPT (RLIN) |
US |
| b (OCLC) |
CO |
| c (OCLC) |
DAD |
| d (OCLC) |
DOUGLAS CNTY LIBR |
| 948 ## - LOCAL PROCESSING INFORMATION (OCLC); SERIES PART DESIGNATOR (RLIN) |
|---|
| Series part designator, SPT (RLIN) |
US |
| b (OCLC) |
MA |
| c (OCLC) |
n$t |
| d (OCLC) |
NETLIBRARY, INC |
| 948 ## - LOCAL PROCESSING INFORMATION (OCLC); SERIES PART DESIGNATOR (RLIN) |
|---|
| Series part designator, SPT (RLIN) |
US |
| b (OCLC) |
NC |
| c (OCLC) |
NMW |
| d (OCLC) |
WESTERN CAROLINA UNIV |
| 948 ## - LOCAL PROCESSING INFORMATION (OCLC); SERIES PART DESIGNATOR (RLIN) |
|---|
| Series part designator, SPT (RLIN) |
US |
| b (OCLC) |
NH |
| c (OCLC) |
HF9 |
| d (OCLC) |
RIVIER UNIV |
| c (OCLC) |
ydx |
| d (OCLC) |
YBP LIBRARY SERVICES |
| 948 ## - LOCAL PROCESSING INFORMATION (OCLC); SERIES PART DESIGNATOR (RLIN) |
|---|
| Series part designator, SPT (RLIN) |
US |
| b (OCLC) |
OH |
| c (OCLC) |
TS247 |
| d (OCLC) |
BIBSYS TEST WMS 1 |
| c (OCLC) |
ts265 |
| d (OCLC) |
DEMO TEST WMS 4 |
| c (OCLC) |
ts268 |
| d (OCLC) |
DEMO TEST WMS 7 |
| c (OCLC) |
ZMY |
| d (OCLC) |
OCLC TEST 1 |
| c (OCLC) |
OZY |
| d (OCLC) |
OCLC, INC |
| c (OCLC) |
ts225 |
| d (OCLC) |
OPS TEST WMS EMEA 1 |
| c (OCLC) |
TS259 |
| d (OCLC) |
US TRAINING LIBR |
| 948 ## - LOCAL PROCESSING INFORMATION (OCLC); SERIES PART DESIGNATOR (RLIN) |
|---|
| Series part designator, SPT (RLIN) |
US |
| b (OCLC) |
TN |
| c (OCLC) |
idebk |
| d (OCLC) |
INGRAM DIGITAL EBOOK COLLECTION |
| 948 ## - LOCAL PROCESSING INFORMATION (OCLC); SERIES PART DESIGNATOR (RLIN) |
|---|
| Series part designator, SPT (RLIN) |
US |
| b (OCLC) |
TX |
| c (OCLC) |
TLT |
| d (OCLC) |
LETOURNEAU UNIV, MARGARET ESTES LIBR |
| 948 ## - LOCAL PROCESSING INFORMATION (OCLC); SERIES PART DESIGNATOR (RLIN) |
|---|
| Series part designator, SPT (RLIN) |
CA |
| b (OCLC) |
AB |
| c (OCLC) |
UAB |
| d (OCLC) |
UNIV OF ALBERTA |
| 948 ## - LOCAL PROCESSING INFORMATION (OCLC); SERIES PART DESIGNATOR (RLIN) |
|---|
| Series part designator, SPT (RLIN) |
CA |
| b (OCLC) |
BC |
| c (OCLC) |
fvl |
| d (OCLC) |
UNIV OF THE FRASER VAL |
| 948 ## - LOCAL PROCESSING INFORMATION (OCLC); SERIES PART DESIGNATOR (RLIN) |
|---|
| Series part designator, SPT (RLIN) |
CA |
| b (OCLC) |
ON |
| c (OCLC) |
g7g |
| d (OCLC) |
GEORGIAN COL |
| 948 ## - LOCAL PROCESSING INFORMATION (OCLC); SERIES PART DESIGNATOR (RLIN) |
|---|
| Series part designator, SPT (RLIN) |
CA |
| b (OCLC) |
QC |
| c (OCLC) |
LGG |
| d (OCLC) |
MCGILL UNIV |
| 948 ## - LOCAL PROCESSING INFORMATION (OCLC); SERIES PART DESIGNATOR (RLIN) |
|---|
| Series part designator, SPT (RLIN) |
TR |
| b (OCLC) |
EU |
| c (OCLC) |
T9K |
| d (OCLC) |
KOC UNIV LIBR |
| 949 ## - LOCAL PROCESSING INFORMATION (OCLC) |
|---|
| i |
w |
| -- |
i |
| x |
g |
| h |
? |