Service Still Speaks: (Record no. 2156)

MARC details
000 -LEADER
fixed length control field 00666nam a22001697a 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 220303b xxu||||| |||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9781639448692
050 ## - LIBRARY OF CONGRESS CALL NUMBER
Classification number HF5549.5 E67 2021
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Stephanie Leese Emrich
245 ## - TITLE STATEMENT
Title Service Still Speaks:
Remainder of title A Constant in a Changing World
250 ## - EDITION STATEMENT
Edition statement First printing
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc United States
Name of publisher, distributor, etc ServiceSpeaksSolutions.com
Date of publication, distribution, etc June 2021
300 ## - PHYSICAL DESCRIPTION
Extent 19 pgs
Dimensions 10 in x 7 in
520 ## - SUMMARY, ETC.
Summary, etc Discover how elevating the customer experience is like a golden key to your business growth.
650 01 - SUBJECT ADDED ENTRY--TOPICAL TERM
Source of heading or term Customer Experience
Topical term or geographic name as entry element Initiative - Authenticity - Intuition - Empathy - Champion - Delight - Delivery
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Library of Congress Classification
Item type Books
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Shelving location Date acquired Source of acquisition Total Checkouts Full call number Barcode Date last seen Price effective from Koha item type
    Library of Congress Classification     Illinois Leadership Center Illinois Leadership Center General Stacks 2022-02-26 Author donation   HF5549.5 E67 2021 4000001689 2024-05-14 2022-03-03 Books