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The heart of change : real-life stories of how people change their organizations / John P. Kotter, Dan S. Cohen.

By: Contributor(s): Material type: TextTextPublication details: Boston, Mass. : Harvard Business School Press, c2002.Description: xiv, 190 p. ; 25 cmISBN:
  • 1578512549 (alk. paper)
  • 9781578512546 (alk. paper)
Subject(s): DDC classification:
  • 658.4/06 21
LOC classification:
  • HD58.8 .K645 2002
Other classification:
  • 85.10
  • QP 340
  • WIR 540f
  • WIR 550f
Online resources:
Contents:
Introduction : the heart of change -- Increase urgency -- Build the guiding team -- Get the vision right -- Communicate for buy-in -- Empower action -- Create short-term wins -- Don't let up -- Make change stick -- Conclusion : we see, we feel, we change.
Summary: John Kotter and co-author Dan Cohen delve deeper into the subject of change to get to the heart of how change actually happens. Through real-life stories from people in the trenches, in all kinds of organizations, the authors attack the fundamental problem that underlies every major transformation: How do you go beyond simply getting your message across to truly changing people's behavior?
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Includes index.

Introduction : the heart of change -- Increase urgency -- Build the guiding team -- Get the vision right -- Communicate for buy-in -- Empower action -- Create short-term wins -- Don't let up -- Make change stick -- Conclusion : we see, we feel, we change.

John Kotter and co-author Dan Cohen delve deeper into the subject of change to get to the heart of how change actually happens. Through real-life stories from people in the trenches, in all kinds of organizations, the authors attack the fundamental problem that underlies every major transformation: How do you go beyond simply getting your message across to truly changing people's behavior?

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