"This is a pre publication edition for personal use only. Not for distribution or reproduction. Any other use of this material only by express written permission of the authors."

Includes bibliographical references (p. 391-404).

1. The Change vaccine -- pt. I. The Skills that matter -- 2. What effective leadership looks like -- 3. The Failure on the other side of success -- 4. The Effectiveness patterns of real people -- pt. II. How skills are developed -- 5. Experience is still the best teacher -- 6. The Silver Bullet -- pt. III. Making development work personally -- 7. Getting to know you -- 8. How development works -- 9. Bringing it all together: constructing a development plan that works for you -- 10. Putting your plan to the test -- 11. Managing your career for the long term -- pt. IV. Making development work in organizations: the five basic systems -- 12. The People ROI -- 13. The State of development in organizations -- 14. Building systems: setting a success target -- 15. Preventing derailment: the organizational side -- 16. Feedback systems -- 17. Developing people: coaching or mentoring -- 18. Developing people on the job -- pt. V. The Leadership machine -- 19. Driving the leadership machine -- 20. Assignmentology: the art of assignment management -- 21. But how does this apply to ... -- 22. Return on investment.