Detached, disheartened, and disconnected: do they work for you? -- For profits, you need people who perform. Period! -- Before you begin, begin with you -- Business is people -- The viral progression of disengagement -- Firing is a favor -- She can, but will she? Skill vs. will -- Being a fit for the job: why whales don't walk -- Elements of control encourage engagement -- Devoted, determined, disguised: do you recognize them? -- Inventive incentives: think beyond money -- Prevent and preserve: more disengagement vaccines -- I am who taught me -- There are no rules.

We've all seen it, and it's devastating when it happens, employees who are physically present but who have mentally checked out. Let's face it. No one takes a job planning to fail. Likewise, no one hires with the intent to eventually fire. Both parties want to succeed. So, what happens between an employee's first day and their last? I Quit, But Forgot to Tell You examines the virus of disengagement and provides some real-world antidotes to prevent this plague from contaminating your entire organization. I Quit, But Forgot to Tell You can transform your management team and the way they motivate their team members.