Includes bibliographical references and index.

Understanding the contemporary assessment environment -- Designing and planning an assessment project -- Framing assessment with the highest ethical standards -- Measuring individual student learning and growth -- Program outcomes and program review -- Facilitating data collection and management -- Using qualitative techniques in conducting assessments -- Using quantitative techniques in conducting assessments -- Developing and selecting instruments -- Assessing student campus environments -- Assessing quality through comparisons -- Getting assessment projects started and ensuring sustainability -- Reporting assessment results and bringing about change -- Developing a culture of assessment -- Taking a look at assessment in the future : a look into our crystal ball.