TY  - BOOK
AU  - Kouzes,James M.
AU  - Posner,Barry Z.
TI  - Encouraging the heart: a leader's guide to rewarding and recognizing others 
T2  - The Jossey-Bass business & management series
SN  - 0787941840 (alk. paper)
AV  - HD57.7 .K679 1999
U1  - 658.4/092 21
PY  - 1999///
CY  - San Francisco
PB  - Jossey-Bass
KW  - Leadership
KW  - Executive ability
KW  - Interpersonal relations
KW  - Incentives in industry
KW  - Performance awards
KW  - Employee motivation
KW  - Aptitude pour la direction
KW  - Relations humaines
KW  - Stimulants dans l'industrie
KW  - Primes de rendement
KW  - Personnel
KW  - Motivation
KW  - Arbeidsmotivatie
KW  - gtt
KW  - Leiderschap
KW  - Arbeitnehmervertretung
KW  - swd
KW  - F�uhrungstechnik
KW  - Selbstvertrauen
KW  - Unternehmensleitung
KW  - fast
N1  - Includes bibliographical references (p. 177-186) and index; The heart of leadership -- The seven essentials of encouraging -- The encouragement index -- The first essential: Set clear standards -- The second essential: Expect the best -- The third essential: Pay attention -- The fourth essential: Personalize recognition -- The fifth essential: Tell the story -- The sixth essential: Celebrate together -- The seventh essential: Set the example -- Finding your voice -- 150 ways to encourage the heart
N2  - The number one motivating factor in worker performance is not monetary compensation but respect and recognition of personal effort. This work shows how to pin down the key to unlocking the high achiever
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UR  - http://catdir.loc.gov/catdir/bios/wiley046/98043138.html
UR  - http://catdir.loc.gov/catdir/description/wiley0310/98043138.html
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