TY - BOOK AU - Pfeffer,Jeffrey AU - Sutton,Robert I. TI - The knowing-doing gap: how smart companies turn knowledge into action SN - 1578511240 PY - 1999/// CY - Boston PB - Harvard Business School Press KW - Knowledge management KW - Organizational effectiveness N1 - Includes bibliographical references and index; QUIRC UR - http://firstsearch.oclc.org/WebZ/DECRead?standardNoType=1&standardNo=1578511240&sessionid=0&srcdbname=worldcat&key=d8eb1c169cc639f0de3d9f6b9ccb7b31885557f4ca008287ae987bff7cd63fe2&ectype=MOREINFO UR - http://firstsearch.oclc.org/WebZ/DCARead?standardNoType=1&standardNo=1578511240:srcdbname=worldcat:fromExternal=true&sessionid=0 UR - http://firstsearch.oclc.org/WebZ/DECRead?standardNoType=1&standardNo=1578511240&sessionid=0&srcdbname=worldcat&key=d8eb1c169cc639f0de3d9f6b9ccb7b31885557f4ca008287ae987bff7cd63fe2&ectype=TOC UR - http://firstsearch.oclc.org/WebZ/DECRead?standardNoType=1&standardNo=1578511240&sessionid=0&srcdbname=worldcat&key=d8eb1c169cc639f0de3d9f6b9ccb7b31885557f4ca008287ae987bff7cd63fe2&ectype=EXCERPT ER -