TY - BOOK AU - Wilmot,William W. AU - Hocker,Joyce L. TI - Interpersonal conflict SN - 007231253X (alk. paper) AV - HM1121 .H62 2001 U1 - 303.6/9 21 PY - 2001/// CY - Boston, MA PB - McGraw-Hill KW - Interpersonal conflict KW - Conflict (Psychology) KW - Interpersonal Relations KW - Interpersoonlijke interactie KW - gtt KW - Sociale conflicten KW - fast N1 - Includes bibliographical references (p. 321-339) and index; Part One: Conflict Components -- Perspectives on conflict -- The nature of conflict -- Interests and goals -- Power: the structure of conflict -- Styles and tactics -- Part Two: Conflict Intervention -- Assessing conflicts -- Negotiating for mutual gains -- Moderating your conflicts -- Third-party intervention -- Transcending transgression: forgiveness and reconciliation -- Appendix UR - http://catdir.loc.gov/catdir/toc/mh041/00044790.html UR - http://catdir.loc.gov/catdir/description/mh021/00044790.html UR - http://firstsearch.oclc.org/WebZ/DCARead?standardNoType=1&standardNo=007231253X:srcdbname=worldcat:fromExternal=true&sessionid=0 UR - http://firstsearch.oclc.org/WebZ/DECRead?standardNoType=1&standardNo=007231253X&sessionid=0&srcdbname=worldcat&key=7014daf888c11f5ee4f9c8b8b14a9dd6df46a653883230cdb6705e33865528fb&ectype=TOC ER -