Includes bibliographical references and index.

Listening to the Air -- The Many Faces of Polite -- Why Versus How -- How Much Respect Do You Want -- Big D or Little d -- The Head or the Heart -- The Needle, Not the Knife -- How Late Is Late?

Whether you work in a home office or abroad, business success in our ever more globalized and virtual world requires the skills to navigate through this subtle, sometimes treacherous terrain where people from starkly different backgrounds are expected to work harmoniously together. Even with English as a global language, it's easy to fall into cultural traps that endanger careers and sink deals. In The Culture Map, Erin Meyer provides a field tested model for decoding how cultural differences impact international business. She combines a smart analytical framework with practical, actionable advice for succeeding in a global world.