Includes bibliographical references and index.

1. Leadership variables -- The leadership equation -- Leadership qualities -- Characteristics of followers -- Situational factors -- 2. The power of vision -- The importance of vision -- The motive to lead -- Organizational climate -- 3. The importance of ethics -- Leadership ethics -- The role of values -- Ethics at work -- 4. The empowerment of people -- Leadership authority -- Empowerment in the workplace -- The quality imperative -- 5. Leadership principles -- Effective leadership -- Human relations -- The team concept -- 6. Understanding people -- Human behavior -- The art of persuasion -- The diversity challenge -- 7. Multiplying effectiveness -- Effective delegation -- How to assign work -- The role of personality -- 8. Developing others -- The leader as teacher -- Helping people through change -- Burnout prevention -- 9. Performance management -- Managing performance -- Professional performance -- Sustaining discipline.

An applied book that combines behavior theory with business practice. Each unit teaches central concepts and skills in an important area of leadership development.