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		Getting to yes : negotiating agreement without giving in / by Roger Fisher and William Ury, with Bruce Patton, editor. by Fisher, Roger, 1922-2012 Ury, William Patton, Bruce Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York, N.Y. : Penguin Books, 1991 Online resources: Sample text Table of contents More Info cover art table of contents Excerpt Availability: Items available for loan: Illinois Leadership Center (1)Location, call number: BF637.N4F57 1991 C.1. Lists: Communication Skills, Professional/Career, Relationship Building, Team Developmnet.
		Difficult conversations : how to discuss what matters most / Douglas Stone, Bruce Patton, Sheila Heen. by Stone, Douglas, 1958- Patton, Bruce Heen, Sheila Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York, N.Y. : Penguin Books, 2000, c1999 Other title: How to discuss what matters most Online resources: More Info cover art table of contents Excerpt Availability: Items available for loan: Illinois Leadership Center (9)Location, call number: ODOS BF637.C45 S78 1999 C.1, ... Lists: Communication Skills, Inclusion.

Illinois Leadership Center