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		Image from Google Jackets	Net gain : expanding markets through virtual communities / John Hagel III, Arthur G. Armstrong. by Hagel, John Armstrong, Arthur Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston : Harvard Business School Press, c1997 Online resources: More Info cover art table of contents Availability: Items available for loan: Illinois Leadership Center (1)Location, call number: HF5415.1265.H34 1997. Lists: Communication Skills, Leading Change, Professional/Career, Project and Program Effectiveness, Relationship Management, Service Minded. Place hold Save to lists
		Image from Google Jackets	Getting naked : a business fable about shedding the three fears that sabotage client loyalty / Patrick Lencioni. by Lencioni, Patrick, 1965- Edition: 1st ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: San Francisco, CA : Jossey-Bass, c2010 Online resources: More Info Availability: Items available for loan: Illinois Leadership Center (1)Location, call number: HF5415.525 L46 2010. Place hold Save to lists
		Image from Google Jackets	The power of appreciative inquiry : a practical guide to positive change / Diana Whitney and Amanda Trosten-Bloom. by Whitney, Diana Kaplin Trosten-Bloom, Amanda, 1957- Edition: 1st ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: San Francisco, CA : Berrett-Koehler, c2003 Online resources: Publisher description Contributor biographical information More Info cover art Availability: No items available. Save to lists
		Image from Google Jackets	Customer service in a non-profit organization / by Jim Temme. by Temme, Jim Series: Volunteer management series Material type: Text; Format: print ; Literary form: Not fiction Publication details: Downers Groves, IL : VMSystems, c1989 Availability: No items available. Lists: Relationship Building. Save to lists
		Image from Google Jackets	Unleashing excellence : the complete guide to ultimate customer service / Dennis Snow and Teri Yanovitch. by Snow, Dennis Yanovitch, Teri Edition: 1st DC Press ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Sanford, FL. : DC Press, 2003 Online resources: cover art table of contents Availability: No items available. Save to lists