000			01493nam a22002777a 4500
003			OCoLC
005			20190919150024.0
008			190919b xxu||||| |||| 00| 0 eng d
040			_beng _cFSA
050			_aBF637 _bC456 2011 C2
100			_aGrenny, Joseph
245	0	0	_aCrucial conversations: Participant Toolkit
260			_a[Place of publication not identified] : _bVitalSmarts, _c2006
300			_a252 pages : _billustrations ; _c23 cm +
490	0		_aCrucial conversations
500			_aCover title.
505	0		_a1. Get unstuck -- 2. Start with heart -- 3. Learn to look -- 4. Make it safe I -- 5. Make it safe II -- 6. Master my stories I -- 7. Master my stories II -- 8. State my path -- 9. Explore others' path -- 10. Move to action.
520			_aCrucial Conversations training teaches individuals and teams from different backgrounds, departments, and specialties how to willingly and effectively surface and discuss ideas in a way that leads to virtually everyone buying into the decisions, creating broad alignment, maximizing synergy, and ensuring commitment to the best ideas. When taught, these skills inevitably result in rapid, sustainable, and wide reaching positive changes in the results that you care about the most.
600	1		_aPatternson, Kerry
600	1		_aMcMillan, Ron
600	1		_aSwitzler, Al
650		7	_aInterpersonal communication. _2fast
650		7	_aInterpersonal relations. _2fast
710	2		_aVitalSmarts (Firm)
942			_2lcc _cST RES
999			_c2063 _d2063