Keeping the edge : (Record no. 1436)

MARC details
000 -LEADER
fixed length control field 02838cam a2200613Ia 4500
001 - CONTROL NUMBER
control field ocm36845239
003 - CONTROL NUMBER IDENTIFIER
control field OCoLC
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20140613101607.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 970502r19971995nyu b 001 0 eng d
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER
Canceled/invalid LC control number HF5415.5.S28 1997
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0452271916 (pbk.) :
Terms of availability $13.95
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780452271913 (pbk.)
040 ## - CATALOGING SOURCE
Original cataloging agency JRS
Language of cataloging eng
Transcribing agency JRS
Modifying agency NRM
-- OCL
-- FYB
-- BAKER
-- YDXCP
-- OCLCQ
-- OCLCF
043 ## - GEOGRAPHIC AREA CODE
Geographic area code n-us---
050 #4 - LIBRARY OF CONGRESS CALL NUMBER
Classification number HF5415.5
Item number .S28 1997
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.8
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Schaaf, Dick.
245 10 - TITLE STATEMENT
Title Keeping the edge :
Remainder of title giving customers the service they demand /
Statement of responsibility, etc Dick Schaaf ; foreword by Karl Albrecht.
246 30 - VARYING FORM OF TITLE
Title proper/short title Giving customers the service they demand
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc New York :
Name of publisher, distributor, etc Plume,
Date of publication, distribution, etc 1997 c1995.
300 ## - PHYSICAL DESCRIPTION
Extent x, 358 p. ;
Dimensions 21 cm.
500 ## - GENERAL NOTE
General note "Previously published in a Dutton edition"--T.p. verso.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc Includes bibliographical references (p. 329-343) and index.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Customer services.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Customer services
Geographic subdivision United States
Form subdivision Case studies.
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Customer services.
Source of heading or term fast
651 #7 - SUBJECT ADDED ENTRY--GEOGRAPHIC NAME
Geographic name United States.
655 #7 - INDEX TERM--GENRE/FORM
Genre/form data or focus term Case studies.
Source of term fast
856 4# - ELECTRONIC LOCATION AND ACCESS
Instruction Input this URL in a browser to get JPEG cover art data.
Electronic format type JPEG
Uniform Resource Identifier <a href="http://firstsearch.oclc.org/WebZ/DCARead?standardNoType=1&standardNo=0452271916:srcdbname=worldcat:fromExternal=true&sessionid=0">http://firstsearch.oclc.org/WebZ/DCARead?standardNoType=1&standardNo=0452271916:srcdbname=worldcat:fromExternal=true&sessionid=0</a>
Materials specified cover art
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Library of Congress Classification
Koha item type Books
945 ## - LOCAL PROCESSING INFORMATION (OCLC)
f bks
947 ## - LOCAL PROCESSING INFORMATION (OCLC)
n 19970502
p 20140109
m 31
h 95-21575
s N
948 ## - LOCAL PROCESSING INFORMATION (OCLC); SERIES PART DESIGNATOR (RLIN)
Series part designator, SPT (RLIN) US
b (OCLC) IL
c (OCLC) ICW
d (OCLC) WHEATON COL
948 ## - LOCAL PROCESSING INFORMATION (OCLC); SERIES PART DESIGNATOR (RLIN)
Series part designator, SPT (RLIN) US
b (OCLC) CA
c (OCLC) ALBRS
d (OCLC) ALIBRIS
c (OCLC) CBA
d (OCLC) CALIFORNIA STATE UNIV, BAKERSFIELD
c (OCLC) CDH
d (OCLC) CALIFORNIA STATE UNIV, DOMINGUEZ HILLS
c (OCLC) LPU
d (OCLC) LOS ANGELES PUB LIBR
948 ## - LOCAL PROCESSING INFORMATION (OCLC); SERIES PART DESIGNATOR (RLIN)
Series part designator, SPT (RLIN) US
b (OCLC) CT
c (OCLC) CTW
d (OCLC) EASTERN CONNECTICUT STATE UNIV
c (OCLC) GHG
d (OCLC) RENSSELAER AT HARTFORD
948 ## - LOCAL PROCESSING INFORMATION (OCLC); SERIES PART DESIGNATOR (RLIN)
Series part designator, SPT (RLIN) US
b (OCLC) FL
c (OCLC) fyb
d (OCLC) CLEARWATER CHRISTIAN COL LIBR
c (OCLC) FBM
d (OCLC) SAINT THOMAS UNIV
948 ## - LOCAL PROCESSING INFORMATION (OCLC); SERIES PART DESIGNATOR (RLIN)
Series part designator, SPT (RLIN) US
b (OCLC) GA
c (OCLC) GWC
d (OCLC) UNIV OF WEST GEORGIA
948 ## - LOCAL PROCESSING INFORMATION (OCLC); SERIES PART DESIGNATOR (RLIN)
Series part designator, SPT (RLIN) US
b (OCLC) KY
c (OCLC) KTU
d (OCLC) TRANSYLVANIA UNIV
948 ## - LOCAL PROCESSING INFORMATION (OCLC); SERIES PART DESIGNATOR (RLIN)
Series part designator, SPT (RLIN) US
b (OCLC) MA
c (OCLC) BRL
d (OCLC) BOSTON PUB LIBR
948 ## - LOCAL PROCESSING INFORMATION (OCLC); SERIES PART DESIGNATOR (RLIN)
Series part designator, SPT (RLIN) US
b (OCLC) MD
c (OCLC) ECC
d (OCLC) COMMUNITY COL BALTIMORE CNTY, ESSEX CAM
c (OCLC) MDP
d (OCLC) COPPIN STATE UNIV
c (OCLC) BAL
d (OCLC) UNIV OF BALTIMORE
948 ## - LOCAL PROCESSING INFORMATION (OCLC); SERIES PART DESIGNATOR (RLIN)
Series part designator, SPT (RLIN) US
b (OCLC) MI
c (OCLC) EZH
d (OCLC) FLINT PUB LIBR
c (OCLC) EYF
d (OCLC) HENRY FORD HOSP, MED LIBR
948 ## - LOCAL PROCESSING INFORMATION (OCLC); SERIES PART DESIGNATOR (RLIN)
Series part designator, SPT (RLIN) US
b (OCLC) MN
c (OCLC) MNE
d (OCLC) ST CATHERINE UNIV
c (OCLC) MNX
d (OCLC) UNIV OF MINNESOTA, MORRIS LIBR
948 ## - LOCAL PROCESSING INFORMATION (OCLC); SERIES PART DESIGNATOR (RLIN)
Series part designator, SPT (RLIN) US
b (OCLC) MO
c (OCLC) MNW
d (OCLC) NORTHWEST MISSOURI STATE UNIV
948 ## - LOCAL PROCESSING INFORMATION (OCLC); SERIES PART DESIGNATOR (RLIN)
Series part designator, SPT (RLIN) US
b (OCLC) NC
c (OCLC) HQT
d (OCLC) HAYWOOD COMMUN COL LRC
948 ## - LOCAL PROCESSING INFORMATION (OCLC); SERIES PART DESIGNATOR (RLIN)
Series part designator, SPT (RLIN) US
b (OCLC) NH
c (OCLC) ydx
d (OCLC) YBP LIBRARY SERVICES
948 ## - LOCAL PROCESSING INFORMATION (OCLC); SERIES PART DESIGNATOR (RLIN)
Series part designator, SPT (RLIN) US
b (OCLC) NJ
c (OCLC) AYN
d (OCLC) JOINT BASE MCGUIRE-DIX-LAKEHURST LIBR
948 ## - LOCAL PROCESSING INFORMATION (OCLC); SERIES PART DESIGNATOR (RLIN)
Series part designator, SPT (RLIN) US
b (OCLC) NY
c (OCLC) ZWU
d (OCLC) UNION COL
948 ## - LOCAL PROCESSING INFORMATION (OCLC); SERIES PART DESIGNATOR (RLIN)
Series part designator, SPT (RLIN) US
b (OCLC) OH
c (OCLC) baker
d (OCLC) BAKER & TAYLOR
c (OCLC) bgf
d (OCLC) BOWLING GREEN STATE UNIV, FIRELANDS COL
948 ## - LOCAL PROCESSING INFORMATION (OCLC); SERIES PART DESIGNATOR (RLIN)
Series part designator, SPT (RLIN) US
b (OCLC) OR
c (OCLC) KCL
d (OCLC) KLAMATH CNTY LIBR
948 ## - LOCAL PROCESSING INFORMATION (OCLC); SERIES PART DESIGNATOR (RLIN)
Series part designator, SPT (RLIN) US
b (OCLC) TX
c (OCLC) SAV
d (OCLC) UNIV OF THE INCARNATE WORD
948 ## - LOCAL PROCESSING INFORMATION (OCLC); SERIES PART DESIGNATOR (RLIN)
Series part designator, SPT (RLIN) DE
b (OCLC) EU
c (OCLC) gbu
d (OCLC) JACOBS UNIV BREMEN GMBH
948 ## - LOCAL PROCESSING INFORMATION (OCLC); SERIES PART DESIGNATOR (RLIN)
Series part designator, SPT (RLIN) NZ
b (OCLC) AS
c (OCLC) nztpm
d (OCLC) TIMARU DIST LIBR
c (OCLC) UV0
d (OCLC) UNIV OF AUCKLAND LIBR
949 ## - LOCAL PROCESSING INFORMATION (OCLC)
i b
x b

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