Keeping the edge : (Record no. 1436)
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000 -LEADER | |
---|---|
fixed length control field | 02838cam a2200613Ia 4500 |
001 - CONTROL NUMBER | |
control field | ocm36845239 |
003 - CONTROL NUMBER IDENTIFIER | |
control field | OCoLC |
005 - DATE AND TIME OF LATEST TRANSACTION | |
control field | 20140613101607.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 970502r19971995nyu b 001 0 eng d |
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER | |
Canceled/invalid LC control number | HF5415.5.S28 1997 |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 0452271916 (pbk.) : |
Terms of availability | $13.95 |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 9780452271913 (pbk.) |
040 ## - CATALOGING SOURCE | |
Original cataloging agency | JRS |
Language of cataloging | eng |
Transcribing agency | JRS |
Modifying agency | NRM |
-- | OCL |
-- | FYB |
-- | BAKER |
-- | YDXCP |
-- | OCLCQ |
-- | OCLCF |
043 ## - GEOGRAPHIC AREA CODE | |
Geographic area code | n-us--- |
050 #4 - LIBRARY OF CONGRESS CALL NUMBER | |
Classification number | HF5415.5 |
Item number | .S28 1997 |
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Classification number | 658.8 |
100 1# - MAIN ENTRY--PERSONAL NAME | |
Personal name | Schaaf, Dick. |
245 10 - TITLE STATEMENT | |
Title | Keeping the edge : |
Remainder of title | giving customers the service they demand / |
Statement of responsibility, etc | Dick Schaaf ; foreword by Karl Albrecht. |
246 30 - VARYING FORM OF TITLE | |
Title proper/short title | Giving customers the service they demand |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
Place of publication, distribution, etc | New York : |
Name of publisher, distributor, etc | Plume, |
Date of publication, distribution, etc | 1997 c1995. |
300 ## - PHYSICAL DESCRIPTION | |
Extent | x, 358 p. ; |
Dimensions | 21 cm. |
500 ## - GENERAL NOTE | |
General note | "Previously published in a Dutton edition"--T.p. verso. |
504 ## - BIBLIOGRAPHY, ETC. NOTE | |
Bibliography, etc | Includes bibliographical references (p. 329-343) and index. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Customer services. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Customer services |
Geographic subdivision | United States |
Form subdivision | Case studies. |
650 #7 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Customer services. |
Source of heading or term | fast |
651 #7 - SUBJECT ADDED ENTRY--GEOGRAPHIC NAME | |
Geographic name | United States. |
655 #7 - INDEX TERM--GENRE/FORM | |
Genre/form data or focus term | Case studies. |
Source of term | fast |
856 4# - ELECTRONIC LOCATION AND ACCESS | |
Instruction | Input this URL in a browser to get JPEG cover art data. |
Electronic format type | JPEG |
Uniform Resource Identifier | <a href="http://firstsearch.oclc.org/WebZ/DCARead?standardNoType=1&standardNo=0452271916:srcdbname=worldcat:fromExternal=true&sessionid=0">http://firstsearch.oclc.org/WebZ/DCARead?standardNoType=1&standardNo=0452271916:srcdbname=worldcat:fromExternal=true&sessionid=0</a> |
Materials specified | cover art |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Source of classification or shelving scheme | Library of Congress Classification |
Koha item type | Books |
945 ## - LOCAL PROCESSING INFORMATION (OCLC) | |
f | bks |
947 ## - LOCAL PROCESSING INFORMATION (OCLC) | |
n | 19970502 |
p | 20140109 |
m | 31 |
h | 95-21575 |
s | N |
948 ## - LOCAL PROCESSING INFORMATION (OCLC); SERIES PART DESIGNATOR (RLIN) | |
Series part designator, SPT (RLIN) | US |
b (OCLC) | IL |
c (OCLC) | ICW |
d (OCLC) | WHEATON COL |
948 ## - LOCAL PROCESSING INFORMATION (OCLC); SERIES PART DESIGNATOR (RLIN) | |
Series part designator, SPT (RLIN) | US |
b (OCLC) | CA |
c (OCLC) | ALBRS |
d (OCLC) | ALIBRIS |
c (OCLC) | CBA |
d (OCLC) | CALIFORNIA STATE UNIV, BAKERSFIELD |
c (OCLC) | CDH |
d (OCLC) | CALIFORNIA STATE UNIV, DOMINGUEZ HILLS |
c (OCLC) | LPU |
d (OCLC) | LOS ANGELES PUB LIBR |
948 ## - LOCAL PROCESSING INFORMATION (OCLC); SERIES PART DESIGNATOR (RLIN) | |
Series part designator, SPT (RLIN) | US |
b (OCLC) | CT |
c (OCLC) | CTW |
d (OCLC) | EASTERN CONNECTICUT STATE UNIV |
c (OCLC) | GHG |
d (OCLC) | RENSSELAER AT HARTFORD |
948 ## - LOCAL PROCESSING INFORMATION (OCLC); SERIES PART DESIGNATOR (RLIN) | |
Series part designator, SPT (RLIN) | US |
b (OCLC) | FL |
c (OCLC) | fyb |
d (OCLC) | CLEARWATER CHRISTIAN COL LIBR |
c (OCLC) | FBM |
d (OCLC) | SAINT THOMAS UNIV |
948 ## - LOCAL PROCESSING INFORMATION (OCLC); SERIES PART DESIGNATOR (RLIN) | |
Series part designator, SPT (RLIN) | US |
b (OCLC) | GA |
c (OCLC) | GWC |
d (OCLC) | UNIV OF WEST GEORGIA |
948 ## - LOCAL PROCESSING INFORMATION (OCLC); SERIES PART DESIGNATOR (RLIN) | |
Series part designator, SPT (RLIN) | US |
b (OCLC) | KY |
c (OCLC) | KTU |
d (OCLC) | TRANSYLVANIA UNIV |
948 ## - LOCAL PROCESSING INFORMATION (OCLC); SERIES PART DESIGNATOR (RLIN) | |
Series part designator, SPT (RLIN) | US |
b (OCLC) | MA |
c (OCLC) | BRL |
d (OCLC) | BOSTON PUB LIBR |
948 ## - LOCAL PROCESSING INFORMATION (OCLC); SERIES PART DESIGNATOR (RLIN) | |
Series part designator, SPT (RLIN) | US |
b (OCLC) | MD |
c (OCLC) | ECC |
d (OCLC) | COMMUNITY COL BALTIMORE CNTY, ESSEX CAM |
c (OCLC) | MDP |
d (OCLC) | COPPIN STATE UNIV |
c (OCLC) | BAL |
d (OCLC) | UNIV OF BALTIMORE |
948 ## - LOCAL PROCESSING INFORMATION (OCLC); SERIES PART DESIGNATOR (RLIN) | |
Series part designator, SPT (RLIN) | US |
b (OCLC) | MI |
c (OCLC) | EZH |
d (OCLC) | FLINT PUB LIBR |
c (OCLC) | EYF |
d (OCLC) | HENRY FORD HOSP, MED LIBR |
948 ## - LOCAL PROCESSING INFORMATION (OCLC); SERIES PART DESIGNATOR (RLIN) | |
Series part designator, SPT (RLIN) | US |
b (OCLC) | MN |
c (OCLC) | MNE |
d (OCLC) | ST CATHERINE UNIV |
c (OCLC) | MNX |
d (OCLC) | UNIV OF MINNESOTA, MORRIS LIBR |
948 ## - LOCAL PROCESSING INFORMATION (OCLC); SERIES PART DESIGNATOR (RLIN) | |
Series part designator, SPT (RLIN) | US |
b (OCLC) | MO |
c (OCLC) | MNW |
d (OCLC) | NORTHWEST MISSOURI STATE UNIV |
948 ## - LOCAL PROCESSING INFORMATION (OCLC); SERIES PART DESIGNATOR (RLIN) | |
Series part designator, SPT (RLIN) | US |
b (OCLC) | NC |
c (OCLC) | HQT |
d (OCLC) | HAYWOOD COMMUN COL LRC |
948 ## - LOCAL PROCESSING INFORMATION (OCLC); SERIES PART DESIGNATOR (RLIN) | |
Series part designator, SPT (RLIN) | US |
b (OCLC) | NH |
c (OCLC) | ydx |
d (OCLC) | YBP LIBRARY SERVICES |
948 ## - LOCAL PROCESSING INFORMATION (OCLC); SERIES PART DESIGNATOR (RLIN) | |
Series part designator, SPT (RLIN) | US |
b (OCLC) | NJ |
c (OCLC) | AYN |
d (OCLC) | JOINT BASE MCGUIRE-DIX-LAKEHURST LIBR |
948 ## - LOCAL PROCESSING INFORMATION (OCLC); SERIES PART DESIGNATOR (RLIN) | |
Series part designator, SPT (RLIN) | US |
b (OCLC) | NY |
c (OCLC) | ZWU |
d (OCLC) | UNION COL |
948 ## - LOCAL PROCESSING INFORMATION (OCLC); SERIES PART DESIGNATOR (RLIN) | |
Series part designator, SPT (RLIN) | US |
b (OCLC) | OH |
c (OCLC) | baker |
d (OCLC) | BAKER & TAYLOR |
c (OCLC) | bgf |
d (OCLC) | BOWLING GREEN STATE UNIV, FIRELANDS COL |
948 ## - LOCAL PROCESSING INFORMATION (OCLC); SERIES PART DESIGNATOR (RLIN) | |
Series part designator, SPT (RLIN) | US |
b (OCLC) | OR |
c (OCLC) | KCL |
d (OCLC) | KLAMATH CNTY LIBR |
948 ## - LOCAL PROCESSING INFORMATION (OCLC); SERIES PART DESIGNATOR (RLIN) | |
Series part designator, SPT (RLIN) | US |
b (OCLC) | TX |
c (OCLC) | SAV |
d (OCLC) | UNIV OF THE INCARNATE WORD |
948 ## - LOCAL PROCESSING INFORMATION (OCLC); SERIES PART DESIGNATOR (RLIN) | |
Series part designator, SPT (RLIN) | DE |
b (OCLC) | EU |
c (OCLC) | gbu |
d (OCLC) | JACOBS UNIV BREMEN GMBH |
948 ## - LOCAL PROCESSING INFORMATION (OCLC); SERIES PART DESIGNATOR (RLIN) | |
Series part designator, SPT (RLIN) | NZ |
b (OCLC) | AS |
c (OCLC) | nztpm |
d (OCLC) | TIMARU DIST LIBR |
c (OCLC) | UV0 |
d (OCLC) | UNIV OF AUCKLAND LIBR |
949 ## - LOCAL PROCESSING INFORMATION (OCLC) | |
i | b |
x | b |
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