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Harvard business review on negotiation and conflict resolution.

Material type: TextTextSeries: Harvard business review paperback seriesPublication details: Boston : Harvard Business School Press, c2000.Description: v, 228 p. ; 21 cmISBN:
  • 1578512360 (alk. paper)
  • 9781578512362 (alk. paper)
Other title:
  • Negotiation and conflict resolution
Uniform titles:
  • Harvard business review.
Subject(s): DDC classification:
  • 658.4/05 21
LOC classification:
  • HD58.6 .H383 2000
Other classification:
  • 85.05
Online resources:
Contents:
Management of differences / Warren H. Schmidt and Robert Tannenbaum -- The team that wasn't / Suzy Wetlaufer -- Overcoming group warfare / Robert R. Blake and Jane S. Mouton -- Negotiating with a customer you can't afford to lose / Thomas C. Keiser -- Turning negotiation into a corporate capability / Danny Ertel -- When consultants and clients clash / Idalene F. Kesner and Sally Fowler -- Five ways to keep disputes out of court / John R. Allison -- Alternative dispute resolution: why it doesn't work and why it does / Todd B. Carver and Albert A. Vondra.
Summary: "Managers at every level, and in every industry, must balance various working styles, build efficient management teams, and develop sharp negotiation skills to remain competitive. This helpful volume offers a selection of the best thinking on negotiation practice and managing conflict in organizational settings." --BOOK JACKET.
List(s) this item appears in: Team Developmnet
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Includes bibliographical references and index.

Management of differences / Warren H. Schmidt and Robert Tannenbaum -- The team that wasn't / Suzy Wetlaufer -- Overcoming group warfare / Robert R. Blake and Jane S. Mouton -- Negotiating with a customer you can't afford to lose / Thomas C. Keiser -- Turning negotiation into a corporate capability / Danny Ertel -- When consultants and clients clash / Idalene F. Kesner and Sally Fowler -- Five ways to keep disputes out of court / John R. Allison -- Alternative dispute resolution: why it doesn't work and why it does / Todd B. Carver and Albert A. Vondra.

"Managers at every level, and in every industry, must balance various working styles, build efficient management teams, and develop sharp negotiation skills to remain competitive. This helpful volume offers a selection of the best thinking on negotiation practice and managing conflict in organizational settings." --BOOK JACKET.

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